PRIVACY POLICY

Scope Office Search

Last updated: 25 March 2026

1. Introduction

Welcome to Scope Office Search. We are committed to protecting your personal data and respecting your privacy rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how Scope Office Search ("we", "us", or "our") collects, uses, stores, and protects your personal data when you use our office search brokerage services or interact with us in any way.

Please read this policy carefully. If you have any questions, please contact us using the details in Section 11.

 

2. Who We Are

Scope Office Search is an office search brokerage helping businesses find suitable office space. We act as the data controller for the personal data we process about you.

 

Company Name: Scope Office Search

Website: www.scopeofficesearch.co.uk

Contact Email: dan@scopeofficesearch.co.uk

Registered Address: 4 Short Lane, Bricket Wood, St Albans, AL2 3SE

 

3. What Personal Data We Collect

We collect and process the following categories of personal data:

 

3.1 Information You Provide Directly

•       Full name

•       Email address

•       Company name and job title

•       Contact telephone number (if provided)

•       Your office space requirements and preferences

•       Any other information you voluntarily share with us in correspondence

 

 

 

 

3.2 Information Collected Automatically

•       IP address and browser type when visiting our website

•       Pages visited and time spent on our site (analytics)

•       Cookie data (see Section 10 for our Cookie Policy)

 

4. How We Use Your Personal Data

We use your personal data only where we have a lawful basis to do so. The purposes for which we process your data are:

 

4.1 To Provide Our Brokerage Services (Contractual Necessity)

•       To match you with suitable office spaces based on your requirements

•       To arrange viewings and liaise with landlords or agents on your behalf

•       To communicate with you throughout the office search process

 

4.2 Legitimate Interests

•       To respond to your enquiries and provide customer support

•       To improve our services and understand how clients use them

•       To maintain records of our business relationships

4.3 Legal Obligation

•       To comply with applicable laws, regulations, and legal processes

•       To prevent fraud or misuse of our services

 

4.4 Consent

•       To send you marketing communications about our services and market insights (where you have opted in)

You may withdraw your consent to marketing at any time by contacting us or using the unsubscribe link in any marketing email.

5. Who We Share Your Data With

We do not sell your personal data. We may share your data with:

 

•       Landlords, property agents, and third parties necessary to fulfil your office search requirements — only with your knowledge and in furtherance of your instructions

•       IT and software service providers who assist us in running our business (e.g. email platforms, CRM software) — these parties are bound by data processing agreements

•       Professional advisers such as lawyers or accountants where necessary

•       Regulatory authorities or law enforcement bodies where required by law

•       We engage carefully selected third-party partners and service providers who process personal data on our behalf in compliance with GDPR. From time to time, we appoint digital marketing agencies to conduct outreach and marketing activities on our behalf. As part of these activities, personal data may be processed in accordance with applicable data protection laws. Our appointed data processors include:

•       (i)Prospect Global Ltd (trading as Sopro) Reg. UK Co. 09648733. You can contact Sopro and view their privacy policy here: http://sopro.io. Sopro is registered with the ICO Reg: ZA346877. Their Data Protection Officer can be emailed at: dpo@sopro.io

 

We will never share your data with third parties for their own marketing purposes without your explicit consent.

6. International Data Transfers

We primarily process and store your data within the United Kingdom and the European Economic Area (EEA). If we need to transfer your data outside these areas, we will ensure appropriate safeguards are in place in accordance with UK GDPR requirements, such as Standard Contractual Clauses or an adequacy decision.

 

7. How Long We Keep Your Data

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, and to meet our legal and regulatory obligations. In general:

 

•       Client and enquiry records are retained for up to 6 years following the end of our engagement, in line with UK limitation periods

•       Marketing contact data is retained until you withdraw consent or opt out

•       Website analytics data is retained in anonymised or aggregated form

 

When your data is no longer required, it will be securely deleted or anonymised.

 

8. Your Rights Under UK GDPR

You have the following rights in relation to your personal data:

 

•       Right of access — to request a copy of the personal data we hold about you

•       Right to rectification — to ask us to correct inaccurate or incomplete data

•       Right to erasure — to request deletion of your data in certain circumstances

•       Right to restrict processing — to ask us to limit how we use your data

•       Right to data portability — to receive your data in a structured, machine-readable format

•       Right to object — to object to processing based on legitimate interests or for direct marketing

•       Rights relating to automated decision-making — we do not currently use automated decision-making or profiling

 

To exercise any of these rights, please contact us at the details in Section 11. We will respond to your request within one month. You will not be charged a fee for making a request, unless it is manifestly unfounded or excessive.

 

 

 

 

 

9. Right to Lodge a Complaint

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection matters:

 

Website: www.ico.org.uk

Helpline: 0303 123 1113

 

We would, however, appreciate the opportunity to address your concerns directly before you contact the ICO. Please reach out to us first.

 

10. Cookies

Our website may use cookies and similar tracking technologies to enhance your experience and gather analytics data. Cookies are small text files placed on your device.

 

We may use:

•       Essential cookies — necessary for the website to function correctly

•       Analytics cookies — to understand how visitors use our site (e.g. Google Analytics)

 

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

 

11. Data Security

We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These include password protection, secure email practices, and access controls.

While we take all reasonable steps to protect your data, no transmission over the internet is entirely secure. If you believe your data has been compromised, please contact us immediately.

 

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

 

Company: Scope Office Search

Email: dan@scopeofficesearch.co.uk

Address: 4 Short Lane, Bricket Wood, St Albans. AL2 3SE

 

13. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most current version will always be available on our website, with the date of the last update noted at the top of this document. We encourage you to review this policy periodically.

 

Scope Office Search — Privacy Policy — 25 March 2026